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Plans & Course Caps

Every organization is on one of six plans. A plan decides two things: which ready-made platform courses your members get, and how many courses your own team may author.

The six plans

PlanWhat it includesSelf-authored course cap
My1Service LearnThe platform, for your own content — bring your own courses.Unlimited
My1Service POPIAPlatform + POPIA awareness course.3
My1Service CyberPlatform + cybersecurity awareness course.3
My1Service Cyber & CompliancePlatform + cybersecurity + POPIA — the recommended flagship.5
My1Service Cyber AdvancedCyber awareness + phishing simulation capabilities.5
My1Service CompleteCyber + phishing + POPIA + compliance reporting.Unlimited
Learn is the widest and the narrowest at once
My1Service Learn has no authoring limit but includes no ready-made content — it’s the bring-your-own-courses plan. The content-bearing plans include finished courses but cap how many you add yourself.

Platform courses vs. your own

These are two genuinely different things, and the interface keeps them apart everywhere.

Platform courses

Authored centrally by Intermediate Data Systems and shown to every organization whose plan includes that category. You don’t get a copy — you get the live course, so an improvement made centrally reaches your members immediately with nothing to re-import. They appear read-only in a Platform Courses list at the bottom of your Courses page, and carry a MY1SERVICE OFFICIAL badge in your members’ catalog.

They don’t count against your authoring cap, and you can’t edit them.

Your own courses

Built by your instructors and admins, visible only inside your organization, and counted against the cap. These are what Courses covers.

How the cap is resolved

A cap can come from either of two places. Normally it’s just the plan’s default from the table above. A master admin can also set an explicit per-organization override, which wins — so an organization on a 3-course plan can be given 10 without moving plan.

On the master Tenants table an inherited value is shown as, for example, 3 (plan default), whereas an override shows the bare number. Clearing the override field returns the organization to its plan default. See Tenants.

Seeing your own plan

Admins can read the plan’s effect on Reporting, which separates Self-authored courses from Platform courses so you can see what your plan is contributing at a glance. See Reporting.

Changing plan
Plans are changed by Intermediate Data Systems, not from inside your own organization. Raise a support ticket and the change takes effect immediately once actioned — there’s no resync or migration to wait for.