My1ServiceDocumentation
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Administration

Settings

Manage your account preferences and, when your role permits it, the organization controls kept in the Settings workspace.

Open Settings

  1. 1Open Manage from the dashboard navigation.
  2. 2Select Settings.
  3. 3Choose the tab you need. The available tabs depend on your role and the organization you are signed in to.

Preferences and theme

Every signed-in user can use the Preferences and Theme tabs. Preferences controls whether My1Service plays a sound for success and error notifications. Theme lets you choose light, dark, or system appearance for your account.

  • Use the switch in Preferences to turn notification sounds on or off.
  • Choose Light, Dark, or System in Theme. The selection is saved to your account.

Super-admin controls

Admins who have been granted super-admin access see additional tabs. These controls are for organization-wide maintenance and are not available to ordinary members, instructors, or standard admins.

  • Backup: include or exclude the organization from My1Service's regular backup runs.
  • Roles: grant or remove super-admin access for an existing organization admin. This controls access to Backup, Roles, and Audit Log; it does not change the person's admin role.
  • Audit Log: review recorded activity for the current organization.
  • Removal: request organization closure through Support after confirming the organization name.
Removal is a support request
Sending a removal request does not close the organization immediately. Support follows up before acting; when a closure is actioned, organization accounts are signed out and blocked from signing in. The request flow does not delete the organization's data.

Master Workspace certificate template

A super admin signed in to the Master Workspace also sees a Certificate tab. It controls the shared certificate wording and accent colour used across the platform. See Certificate Template for the full workflow.

If a tab is missing

Settings hides controls that your account is not allowed to use. If you need organization-wide access, ask an existing super admin to review your access in the Roles tab. Master Workspace controls require both a master organization and super-admin access.